Diversity of experience
I’ve been privileged to design solutions in a variety of industries through more than a decade of design expertise. My variety of experience and domain exposure is a key professional strength—I bring a lot to the table. Through my career I’ve worked with an array of incredibly smart people. From my peers, and through diverse business circumstances, I’ve learned much about the rights and wrongs of user experience design at scale. Below is a high-level breakdown of my professional experience.
Senior Product Designer
Motivated by the rapid evolution—and devolution—of legal institutions and precedent in the United States, I joined the team at csDISCO to help shape the future of legal technology. At DISCO, I was focused on designing innovative deposition management, legal production, and Ediscovery search solutions.
Owned design for all Search facilities in DISCO's Ediscovery platform—driving majority of company revenue
Co-led (then led) design for DISCO's novel Case Builder deposition management platform
Also drove design for Ediscovery production facilities—a critical ediscovery feature set
Facilitated design of numerous large-scale revenue drivers
Drove research for various Ediscovery features and facilities
Redesigned permissions for our Hold legal hold product
And designed myriad novel features, completeness work, and QOL improvements
Product Designer
ActiveCampaign is a marketing automation platform—there, my focus was on the user experience of online messaging, SMS automation, and B2C website personalization solutions for SMBs. The platform is sprawling and powerful—full of unique challenges with complex considerations—fun work! My work was strengthened by my own entrepreneurial prowess as a small business owner.
Co-led design for SMB site tooling
Designed new facilities to support the integration of SMS messaging
Owned design for powerful B2C website personalization
Conducted UX audits to drive improved usability
Drove design research for website personalization
Drove ideation for a contributor Report Recipes marketplace
And designed many assorted, smaller solutions throughout the wider platform
Senior UX Designer
At CloudBees, I worked with a fully distributed team to reshape the user experience of the world's most powerful CI/CD (Continuous Integration / Continuous Development) tooling. This role was unique because of product overlap with the open-source Jenkins automation server, which introduced extensive design and operational constraints.
Crafted collaborative UX strategy to build upon legacy CI/CD tooling
Drove design research to understand users and unique DevOps challenges
Collaborated with a global community of open-source contributors
Contributed to and helped maintain two parallel design systems
And drove collaborative ideation with a domain-specific set of cross-functional peers
Disney Experience Designer
At Disney, my focus was building internal applications for Cast Members (Disney employees) around the world. I worked with distributed product managers and engineers to build powerful solutions imbued with the Disney brand. I also dabbled in visual design, leveraging and contributing to the org’s unique storytelling legacy.
Contributed to the visual identities of various internal organizational initiatives
Conducted extensive brand research to inform visual identities
Produced research-driven, large-scale digital illustrations
Collaborated with cross-functional peers throughout the global org
Developed holistic UX strategy and UI design for internal products
Product and Visual Designer
At HMH, I worked closely with lifelong educators and veteran UX practitioners to design digital-first education platforms for a global audience. During my time there, HMH was experiencing digital transformation. I helped usher in a new era of modern Design Operations while helping shape the UX of highly consequential teaching solutions.
Contributed to holistic UX strategy for products with a global audience
Co-led interaction design for K-2 learners with HMH Science Dimensions
Conducted research to understand pedagogical constraints
Produced prototypes for education-tailored, age-specific interactions
Drove cross-functional collaboration throughout long-term product life cycles
Designed national and global education brands that have been used by millions of learners
Freelance Designer
Freelance design work was formative for my career. I worked with companies ranging from lean startups to massive global corporations—including AIGA, NeoReach, Kore, LeaseCake, and many others.
Conducted usability audits to inform UX strategy
Helped clients solve diverse user experience challenges
Designed web and mobile apps
Provided UX and DesignOps consultation
Created visual identities for startups and established firms